Body Language

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Only 7% of what we communicate is through words. A significant portion, 38%, is through our voice, which includes the loudness, tone and pitch of communication, and speed of speaking (Fig. 7.2). What about the remaining 55%? As the white portion of the pie-chart indicates, as much as 55% of what we communicate is conveyed through our body language!
Body language is the strongest signal we emit at all times, without even realizing it. Whether it is through eye contact or hand gestures, whether it is through our facial expression or the distance we keep from the audience—we are communicating all the time!
Body language is a key soft skill that reflects your personality. Body language is a critical soft skill that everyone needs to be very conscious of to advance their career. The world’s best business communicators have strong body language: a commanding presence that reflects confidence, competence and charisma.
Body language is important because it reflects a person’s emotions. Emotions can span the entire spectrum from aggression and power, to submission and relaxation. Each of these emotions is associated with a combination of body languages from different parts of a person’s body.Some body language signals to look out for, to identify ‘upset’ signals are as follows:
a. Tightened jaws
b. Deliberate frown on the forehead
c. Prolonged disapproving nods
d. Walking impatiently at the back or side of the room, with head down facing the ground, and annoyed face
e. Taking off the reading glasses
f. Eyes closed occasionally
g. Avoiding eye contact with others or having a very cold stare
h. Unstable or losing control over emotions (e.g., voice shaking, out-of- control gestures)
Typical body language that shows a person’s relaxed frame of mind is as follows:
a. Head straight, chest upright and balanced body
b. No folds or frown on the forehead
c. Easy and quiet breathing
d. Arms hanging loosely or confidently placed in the pocket
e. Gentle smile on the face
f. Calm eyes
But most importantly, you have to understand that as you are studying others’ body language, others will be constantly scrutinizing yours too. So try and find out time from your daily schedule and work on your body language, so that you stop giving threatening or hostile messages through your gestures and signals, when you actually mean no harm!

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